FAQ

Every adult pays an application fee, and each home pays an admin fee. The amounts are in the fee table, and any special running now is shown on the floor plans page.

Household gross income of at least 2.7 times the monthly rent, and at least 6 consecutive months of rental or mortgage history a third party can verify (living with family doesn't count). Screening uses a rental score that results in an approval, an approval with conditions such as a higher deposit or a co-signer, or a decline. Read the full qualifying criteria (PDF).

A photo ID and proof of income, such as a month of recent pay stubs or an offer letter. Requested documents are due within 48 hours.

24 to 72 hours once your documents are in. After approval, you sign the lease within 3 days.

Yes, one guarantor per home. They apply too, and need income of 5 times the rent, at least 75% positive credit and positive rental history.

Up to 3 in a one-bedroom, 5 in a two-bedroom and 7 in the three-bedroom.

Online, through the Woodhollow application. Every adult 18 or older who will live in the home fills out their own.

12 to 18 months. Short-term leases of 6 to 11 months carry a short-term lease fee. Nothing under 6 months, except furnished homes: a 3-month minimum stay on a 6-month lease, with a 30-day notice clause once 2 months are complete. Ask the office which lengths are open for your move-in date.

Security deposit: $250, one time. 1 bedroom $250, 2 bedroom $350, 3 bedroom $400, and it can vary with credit and rental history. Due after approval, and kept if you cancel after approval. Every cost is in the fee table.

You need personal liability coverage of at least $100,000. Your own renters policy with that coverage is enough; otherwise you join the property's liability waiver. Liability waiver: $12 a month, optional. Optional with your own renters policy carrying the same $100,000 liability coverage.

No, it isn't a smoke-free community.

Cats and dogs, up to 2 per home. Ask the office about breed restrictions. Each pet needs a PetScreening profile with current shot records and a photo, and every applicant completes one, with or without a pet.

A one-time fee and monthly pet rent, per pet. The amounts are in the fee table.

Current shot records and a photo, through PetScreening. Every applicant fills out a profile there, with or without a pet.

Submit the documents through PetScreening for review. Assistance animals aren't pets, so pet fees don't apply. Accommodation requests go to the property manager.

Yes, the fenced dog park under the trees, plus the green space along the ravine.

How each utility is billed:

• Water: billed back by usage.
• Sewer: billed back by usage.
• Trash: flat fee.
• Electricity: resident pays the provider directly.
• Internet: flat fee.

In a furnished home, every utility is included, electricity too.

• In-unit washer and dryer: $55 a month, on A2, B1, B2 and C1 homes. Required in every home that has one.
• Pest control: $7 a month.
• Spectrum 1 Gig internet: $55 a month. Required. Includes 85 streaming TV channels, among them Discovery, HGTV, Hallmark and Food Network.
• Utility admin fee: $7 a month. For the service that splits the community's water bill.
• Valet trash: $35 a month.
• Water and sewer: billed monthly. Estimate for one person: A1 $35 to $45, A2 $45 to $55, B1 $55 to $65, B2 $65 to $75, plus about $5 for each extra person.
• Liability waiver: $12 a month, optional. Optional with your own renters policy carrying the same $100,000 liability coverage.
• Reserved parking, covered: billed monthly, optional. Coming soon; the monthly price is not set yet.
• Surface lot parking: $0 a month, optional. Open surface parking is free. Reserved uncovered spaces are coming soon; the monthly price is not set yet.

Every amount is also in the fee table, and you can estimate your total.

In-unit washer and dryer: $55 a month, on A2, B1, B2 and C1 homes. Required in every home that has one. Community laundry room: 6 washers and 6 dryers, open to every resident.

Open parking is first come, first served. Reserved parking, covered: billed monthly, optional. Coming soon; the monthly price is not set yet. Surface lot parking: $0 a month, optional. Open surface parking is free. Reserved uncovered spaces are coming soon; the monthly price is not set yet.

Any one or two-bedroom. See the furnished homes on the floor plans page.

Furniture, a TV, housewares and linens, and every utility, electricity included.

12 to 18 months. Short-term leases of 6 to 11 months carry a short-term lease fee. Nothing under 6 months, except furnished homes: a 3-month minimum stay on a 6-month lease, with a 30-day notice clause once 2 months are complete.

Ask the office for furnished pricing: call (254) 822-9295.

Monday–Friday: 9 am – 6 pm. Saturday and Sunday: Closed.

Mon to Fri 10am to 5:30pm, guided by the leasing team. No self-guided or weekend tours. Book a time. Every floor plan has a video walkthrough.

From the resident portal. For an emergency after hours, call (254) 822-9295.

Waco ISD: Mountain View Elementary, Tennyson Middle School and Waco High School.